ProMed Healthcare Solutions uses verbal consent for appointment-related SMS messaging.
When a customer calls our office or speaks with our automated assistant to schedule an appointment, the customer is asked:
“Would you like to receive text messages from ProMed Healthcare Solutions regarding your appointment, including confirmations and reminders? Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to receive text messages is not a condition of purchasing insurance or receiving services.”
Only customers who provide consent are enrolled to receive appointment-related text messages.